The TCIT’s market share has increased sharply in 2012 and made up more than 60% of those in the deep sea terminals in Cai Mep. TCIS is receiving 6 voyages/week, the handling productivity reached motre than 100 containers/ vessel. To make this achievement, TCIT has endlessly made the best efforts in the customers’ caring so as to attract customers to TCIT. The customers’ caring center gives the support and helps customers in resolving the arisen problems 24/7
TCIT also usually organizes the customers’ Meetings to listen to customers’ comments & suggestions to the terminal services in the present & in the time to come. Having profoundly grasped the customers’ demands, we can enhance the service quality to mee their need the best.
Listening to, sharing as well as connecting closely with the carriers/ shippers/ consignees is one of the most important target of TCIT. Being aware of this purpose, all the TCIT’s employees act as a customers’ caring staff. All the problems has been well and rapidly settled by the good co-ordination of the relating departments and divisions
Kindly feel free to contact TCIT’s hotline in need: 0906700600
Email: marketing@tcit.com.vn
